Data We Hold and Why We Hold It
We collect the information you provide when creating your account — full name, email address, phone number, and payment method details including bKash wallet number, Nagad account reference, or Rocket mobile banking ID. We also log device type, browser session data, and IP address to keep
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your account secure and detect unusual access patterns. Transaction records tied to your deposits and withdrawals are stored as part of our payment verification process — this is how we confirm that a bKash send or a Nagad transfer has reached your wallet correctly. We do
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not sell your data to third parties for marketing. Data shared with payment processors is limited strictly to what is needed to complete your transaction. If you access rich111 from Bangladesh, eligibility and data handling also depend on applicable local law and the regions we support
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at the time of your session. We retain account data for as long as your account remains active and for a period after closure as required by our internal compliance process. You may request a copy of your stored data or ask us to delete it
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by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.